As a WGU graduate, this community is for you. Here, you will find:

  • alumni-specific perks
  • continuing education opportunities
  • ways to network and speak out
  • State University alumni news and events
  • every detail for commencement

If your question isn't answered below, we have a team who can help! Simply email or call a member of the Alumni Relations team at 866.895.9660 ext 2085.



I'm new to alumni. How do I register on this site?

Once a graduation application has been submitted and cleared by the Student Records Office, you are officially a WGU Alum.
To register for this site, simply click on the "Login" button in the top, right corner. You will need to enter your WGU Student ID number (all nine digits).  


I'm a recent graduate and need information on either a state or national commencement.

First - congrats!
Second - Find more information about registration, date/time, and day-of details on the WGU Commencement page. View this page for more information.
You can also call the Alumni Relations team and ask for commencement information: 866.895.9660 Ext. 2085


I forgot my Student ID number. How do I retrieve it?

Contact the Alumni Relations team. Per the Family Educational Rights and Privacy Act (FERPA), graduates must verify personal identity information before we can release their Student ID number.
Email the Alumni Relations team for your Student ID.


How long does it take to receive my diploma after graduating? 

WGU Diplomas are mailed to the graduate within 10-15 business days (pending any financial hold on the student account), to the address indicated on the graduation application. If you have not received your diploma within this time period, please contact the Graduation Clearance team in the Student Records Office


How do I order additional copies of my diploma?

To order a duplicate diploma using a credit or debit card, or a web check, please log into your WGU Student Portal. Once there, click on the "Student Support" tab, then the "Financial Services" link. Locate the "Financial Toolbox" and click on the "Pay Fees or Purchase Items" link. A new page should open up, and there you can find the "Duplicate Diploma - WGU Graduate Only" link.


How long do I maintain access to my WGU student email account?

WGU alumni maintain access to their WGU email accounts even after graduating. To access your email account, login to your WGU Student Portal, and click on the “Mail” icon in the top, right-hand corner. If you are unable to login to the Student Portal, you can reset your password by going to https://my.wgu.edu and clicking on the "Reset Password" link. For additional help in accessing the Student Portal, please contact the WGU IT Service Desk at 877.435.7948.


I need an official WGU transcript.

Visit Transcript Request, Official WGU


I need an unofficial WGU transcript.

You can access and download your unofficial WGU transcript from within the Student Portal.
Once logged in, proceed to the “Student Support” tab. There you will be able to "Download an Unofficial Transcript."


I’m applying to another university for a graduate or terminal degree program. What should I expect; will they accept my WGU degree?

Officially, you should read this.
For your curiosity (and our bragging rights), we share a list of secondary universities who we know have accepted WGU grads.
Note: WGU graduates have self-reported being accepted to this list of universities for their continued education. Share yours if it's not represented!


Need Placement File Service for Education?

Most school districts no longer require university placement files and have an online application process in place that allows applicants to upload their own files. However, WGU offers placement file services to students and graduates from the Teachers College if a school district specifically requests a placement file be sent directly from the applicant’s university. For more information on this service, please visit http://alumni.wgu.edu/universityfile or contact the WGU Records Department at records@wgu.edu.


I need a copy of my 1098-T Tax Form.

Your 1098-T tax form is available through your Student Portal. You may also c
ontact the WGU Bursar Office at 1-877-435-7948 extension 3105 if you have any questions. 
For help in accessing your Student Portal, use WGU IT Service Desk at 877.435.7948.